As a Hong Kong-based global e-commerce company, PIXELFORGE LIMITED (hereinafter “we”) is committed to protecting your personal information and ensuring transparent data practices. Below is a key overview of our privacy policy:
1. Collection and Use of Personal Information
When you use our services (e.g., placing orders, creating an account), we may request you to provide personal information. This helps us deliver and improve our services while meeting your needs.
2. Types of Personal Information Collected
We may collect various personal data, including but not limited to: your full name, mailing address, phone number, email address, contact preferences, and any other information you voluntarily provide when interacting with our platform.
3. How We Use Your Personal Information
We use your personal information primarily to: notify you of the latest product launches, software updates, and event previews (in line with your contact preferences); process your orders and deliver products; and respond to your inquiries or requests. We will not use your information for unstated purposes without prior notice.
4. Collection and Use of Non-Personal Information
We also collect and use non-personal information—data that cannot be directly linked to a specific individual. This may include website usage statistics (e.g., page views, browsing duration), device type, or anonymous user behavior. We may collect, use, transfer, and disclose non-personal information for any legitimate business purpose, such as optimizing our platform or analyzing user trends.
5. Cookies and Other Technologies
We, as well as our email and advertising partners, may use Cookies, pixel tags, and web beacons. Cookies help enhance your browsing experience (e.g., remembering login preferences), while pixel tags and web beacons assist in tracking the effectiveness of emails and ads. You can manage Cookie settings via your browser, though disabling some Cookies may affect service functionality.
6. Additional Disclosures
We may be required to disclose your personal information in response to applicable laws, legal proceedings, lawsuits, or requests from domestic and foreign public institutions and government authorities. Such disclosures will be made only to comply with legal obligations.
7. Privacy Inquiries
If you have questions or concerns about our privacy policy, data processing practices, or wish to file a complaint regarding potential violations of local privacy laws, please contact us at any time. We will respond promptly to address your needs.